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Client Questionnaire

Interested in one of our services but not sure what you need? Please fill out our client questionnaire form below to give us a better understanding of your brand and we will get back to you shortly.

About you

First Name *

Surname *

Email Address *

Phone Number *

Business Name *

Snapshot of what your business is... *0 / 300

List your Services/Products

Opportunities / Challenges

Perceived Opportunities0 / 500

Perceived Barriers0 / 500

Your Competitors *0 / 30

Clients choose you because? *0 / 300

Capacity for Growth *

Success ratio of securing new clients *0-15%15-30%30-45%45-60%60-75%75-90%

Ratio of returning clients *0-15%15-30%30-45%45-60%60-75%75-90%

Client Geographcial Location(s) - tick all that apply *

Local - up to 5km awayLocal - up to 50km awayLocal - Metropolitan AreaOur Regional AreaWithin the StateAustralia WideInternational

Target Audiences

Industry Sector(s) *0 / 300

Primary Target Audience *0 / 300

Secondary Target Audience *0 / 300

Client Spend range (per time) *

Current Marketing Activities

Your Current Marketing includes (Select all that apply) *

WebsiteSearch Engine Optimisation (SEO)Search Engine Marketing (SEM)Social Media activitySales RepresentativeSocial Media AdvertistingDirect MailRadio AdvertisingTV AdvertisingPress AdvertisingConferences/EXPOsNetworking EventsClient Relationship Management (CRM) SoftwareTendersPay for LeadsOffice SignageVehicle SignageBrochures/Flyers/PacksPromotional ItemsOther - please specify

Website

Do you have a website? *

NoYesYes - but need a new oneYes - but it needs improvementYes - It's a Facebook site

Website ULR

Search Engine Optimisation (SEO) *0 / 100

SEO Budget

Search Engine Marketing (SEM)

SEM Budget

Social Media?

Do you use any of these Social Media - tick all that apply *

No - Do not have any for business purposesFacebookLinkedInInstagramTwitterYouTubeTikTokSnapchatYelp

How often do you post on Social Media

DailyEvery other DayWeeklyEvery other WeekMonthlyEvery other MonthQuarterlyYearly

Customer Database

Do you have a client database? *No DatabaseNot currently but could generate oneYes - Basic Database of Name, Phone, Email, AddressYes - A spreadsheetYes - In my Accounting SoftwareYes - In a email system (e.g. Mailchimp/Campaign Monitor)Yes - In a CRM software ssytem

Do you keep in contact with previous clients? Yes/No/How

NoYes - tick all that apply belowPhone callsQuote follow upPersonal emailGeneric emaileNews (e.g. Mailchimp/Campaign Monitor)SMSNewsletterChristmas Card/Gift

Marketing Budget

Marketing / Web / Design / Branding

Preliminary Budget

Ongoing Budget

Questions for Reward...

Ask any questions you have of Reward

Client Questionnaire

OFFICE: Suite 9 / 169 Unley SA 5061 Australia – Servicing Adelaide, Regional SA, Australia wide and Globally online

Waywille

Parkside

Eastwood

Highgate

Unley Park

Malvern

Goodwood

Tonsley

Daw Park

Clovelly Park

Blackwood

Belair

Springfield

Mitcham

Port Adelaide

Beverly

Regency Park

Mount Barker

Berri, Barmera, Renmark, Loxton

Mannum, Bowhill

Murray Bridge, Tailem Bend, Karoona

South Australia – SA

Queensland – QLD

New South Wales – NSW

Victoria – VIC

Tasmania – TAS

Northern Territory – NT

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